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Delivery Information

UK Delivery 

Standard UK and Isle of Man delivery costs GBP 1.99 for a single DVD with all additional DVDs costing an extra GBP 1.00 each. 

Delivery within the UK is by Royal Mail 1st class post. Larger orders may be sent by courier, but there will be no additional charge for this service. Standard delivery takes 2-4 working days. 


European Delivery 

Delivery to Europe costs GBP 3.00 for a single DVD with all additional DVDs costing an extra GBP 1.50 each. 

Please allow 10 working days for receipt of your parcel. You may be required to sign for your delivery. 


International Delivery (Rest of the World) 

International delivery costs GBP 5.00 per single DVD with all additional DVDs costing an extra GBP 2.50 each. 

International delivery will be by Airmail. Please allow 10 working days for receipt of your parcel. You may be required to sign for your delivery. 


We ask that all customers please allow up to 28 days for delivery. If your order has not arrived within this timescale you may wish to check with your local Post Office. If the order is too large for the letterbox or the recipient is not in when the delivery is made the parcel could be awaiting for your collection at the Post Office. Please contact Wienerworld on +44 (0) 208 206 1177 if you still have not traced your order.


Returns Policy 

We are so confident that you will be delighted with your purchases that we offer a 30-day guarantee. If you are not 100% satisfied we will replace or refund within 30 days of purchase. 

Please return direct to us: 

WIENERWORLD LTD, UNIT 7 FREETRADE HOUSE, LOWTHER ROAD, STANMORE, MIDDX, HA7 1EP UNITED KINGDOM 

Please enclose details of your order to assist the processing of your free replacement. The details below would be helpful to us:

 

Hopefully, you will not have to return one of our products as we strive to maintain excellent technical quality along with top action in all Beckmann products. 

This returns policy does not affect your statutory rights.